By itself, Internet email is an insecure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.
When Fowler State Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a Fowler State Bank SecureMail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and retrieve your message.
The first time you use Fowler State Bank SecureMail, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into Fowler State Bank SecureMail. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your Fowler State Bank SecureMail account.
When the Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your Fowler State Bank SecureMail, download it to your computer, or send a secure reply message.
Replying to this SecureMail is the only way you can deliver information to Fowler State Bank securely. If you do not follow this process, the Bank cannot protect the information you are transmitting. If you need to send the Bank something via SecureMail, please contact a staff member and have them send you a SecureMail message, which you can reply to securely. If you have questions about this process, please speak with your favorite Fowler State Bank representative.